Returning an Item
Practice how to ask for a refund or an exchange in a store.
Skill Focus:Customer rights, Formal requests, Transactional language
Dialogue Script
- Line1:
"你好。我想退这件衬衫。这件对我来说太小了。"
- Line2:
"你好。请问您带购物小票了吗？"
- Line3:
"带了，给你。如果可以的话，我想退款。"
- Line4:
"不好意思，我们只能换货或者给您一张代金券。您想要换个尺码吗？"
- Line5:
"那好吧，我换一件大一码的。谢谢。"
Vocabulary Spotlight
TuìkuǎnThe refund
HuànhuòThe exchange
XiǎopiàoThe receipt
How to practice this dialogue
Read the full exchange once, then repeat each line aloud with a short delay. Focus on rhythm, stress, and connected speech before opening the interactive workspace for audio shadowing and role-based rehearsal.