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用英语退货 — 购物英语

练习退货和退款的英语对话。

Dialogue Script & Speaking Practice

  1. Customer:

    "Hello, I’d like to return this shirt, please."

    你好，我想把这件衬衫退了。

  2. Staff:

    "Sure. Is there anything wrong with it?"

    好的。是有什么问题吗？

  3. Customer:

    "Yes, I noticed a small hole in the sleeve when I got home."

    是的，我回家后发现袖子上有一个小洞。

  4. Staff:

    "I apologize for that. Do you have your receipt?"

    抱歉。请问您有收据吗？

  5. Customer:

    "Yes, right here. I’d prefer a refund to my card."

    有的，就在这儿。我希望能退款到我的卡里。

  6. Staff:

    "No problem. I’ll process that for you now."

    没问题。我这就为您办理。

Vocabulary Spotlight & Keyword Definitions

  • refund: 退还一笔款项。
  • store credit: 商店积分，仅限在该商店使用的积分。
  • faulty: 有故障的，运行不良或损坏的。

Methodology & Speak Fluently Trainer

This interactive dialogue practice session uses the shadowing method. By repeating native-speaker phrases aloud immediately after you hear them, you build speech muscle memory, improve pronunciation, and internalize rhythm, stress, and intonation. Use these dialogues to rehearse realistic situations on your own schedule and turn passive vocabulary into active speaking skills.