退货
如何在商店要求退款或更换商品。
核心技能:解释、协商、正式互动
课程对话原文
- 行1:
"Hello, I’d like to return this shirt, please."
- 行2:
"Sure. Is there anything wrong with it?"
- 行3:
"Yes, I noticed a small hole in the sleeve when I got home."
- 行4:
"I apologize for that. Do you have your receipt?"
- 行5:
"Yes, right here. I’d prefer a refund to my card."
- 行6:
"No problem. I’ll process that for you now."
重点词汇与短语
refund退还一笔款项。
store credit商店积分，仅限在该商店使用的积分。
faulty有故障的，运行不良或损坏的。
如何练习这段对话
先完整阅读一遍对话，然后带着短暂延迟大声重复每一句。进入互动练习区之前，请重点关注节奏、重音和连读，这样音频 shadowing 与角色演练会更稳定、更有效。