订单问题
如何礼貌地投诉送错的或冷掉的食物。
核心技能:礼貌地坚持、问题描述、解决
课程对话原文
- 行1:
"Excuse me, I think there’s been a mix-up with my order."
- 行2:
"I’m very sorry. What seems to be the problem?"
- 行3:
"I ordered the grilled salmon, but I received the roast chicken."
- 行4:
"Oh, I apologize for that. I’ll change it for you right away."
- 行5:
"Also, my partner’s soup is a bit cold. Could you heat it up?"
- 行6:
"Certainly. I’ll bring a fresh bowl and your salmon as soon as possible."
重点词汇与短语
undercooked煮得不够熟。
mix-up错误或混淆。
on the house餐厅免费赠送（由店家请客）。
如何练习这段对话
先完整阅读一遍对话，然后带着短暂延迟大声重复每一句。进入互动练习区之前，请重点关注节奏、重音和连读，这样音频 shadowing 与角色演练会更稳定、更有效。